ECT Induction Support

For any questions regarding your ECTs' induction please contact the Norfolk County Council team. Some examples include:

  • ECT Authorisation
  • Assessment questions
  • Assessment dates
  • Retrieving of old assessments
  • Reporting ECTs being put on hold

Technical Support

For website issues please call the technical support team. Technical support cannot help with ECT induction or assessment queries. Examples include:

  • Login issues
  • Website errors
  • Email issues
  • Access issues
  • Guidance using the site
 Contact the technical team

ECT Manager Technical issues only.

We can't answer ECT induction or assessment queries.

Technical Support: 0845 468 6810

You will be asked for an AB Reference please quote:

AB Reference:

Norfolk County Council

ITT Manager Technical issues only.

We can't answer specific questions about ITT, progress reports and assessments.

Technical Support:

ECT Induction Team

Telephone: 01603 307748

Email: [email protected]

ITT Support Team: